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Heatmap.com vs Hotjar: which slows a Shopify store more?

Hotjar is usually the lighter of the two. On the typical store it was light, while Heatmap.com was heavy.

Both are heatmap and session recording apps. We measured Heatmap.com on 36 Shopify ecommerce stores and Hotjar on 101.

Heatmaps and session recording

Side by side

AppTypical processing timeStores measured
Heatmap.com Heavy (300 ms to 1 second) 36
Hotjar Light (under 100 ms) 101

Heatmap.com was heavy on 58% of the stores it was measured on. Hotjar was light on 61% of the stores it was measured on.

On stores that run both

Only 4 of the stores we checked load both, too few for a fair head-to-head. Stores often pick one of the two.

Each band is an app's typical processing time across the stores it was measured on. Those stores differ from app to app. That makes the result on stores that run both the fairer test. Apps found on fewer than 20 stores aren't listed yet. The list grows as more stores are checked.

All apps in the index · How we measure these numbers

ShopWeight isn't affiliated with Shopify or with any app maker listed here.

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